Privacy Policy
This policy covers the CloudTeams website at cloudteams.io. The CloudTeams app at app.cloudteams.io is covered by the terms you agree to when your workspace is set up.
What we collect
- Access requests. The work email you enter, the time you sent it, which form you used, and any campaign parameters in the link you arrived from (for example
utm_source). Requests made through our CloudTeams form are held for review before they become a lead or contact. - Demo bookings. Our booking calendar at app.cloudteams.io collects the name and email you provide and your selected meeting time and time zone. We use this information to arrange the meeting and send its confirmation and calendar invitation.
- Basic technical data. Our host, Cloudflare, processes requests to serve the site and keep it secure, including IP address and browser details.
- Site analytics. We use Google Analytics 4 to understand how the site is used: pages viewed, approximate location, device and browser type, and whether a visit led to an early-access request. It sets cookies (such as
_ga) in your browser.
We do not use advertising cookies or share your information for advertising. If you visit from the European Economic Area, the United Kingdom or Switzerland, analytics storage is switched off, so Google Analytics does not set cookies or collect analytics data from your visit.
How we use it
We use your information to respond to access requests, arrange requested demos, send booking confirmations and set up your workspace. The access-request form is not a native-app launch-notification subscription. We do not sell your information.
Who processes it
- Cloudflare hosts the website and CloudTeams app and stores access requests and booking records.
- Resend sends transactional emails from CloudTeams, including booking confirmations.
- Google Calendar and Google Meet provide calendar events and meeting links for bookings that use them.
- Google Analytics (Google LLC) processes the analytics data described above.
- Cloudflare Web Analytics measures page views and load times without cookies or tracking across sites.
- Google Fonts serves the Inter typeface, which means your browser requests it from Google when the page loads.
Signing in to the CloudTeams app
When you sign in to the CloudTeams app at app.cloudteams.io with Google, Microsoft or GitHub, the provider shares three things with us: your name, your email address and your provider account ID. For GitHub, the email is your primary, verified email address and the account ID is your numeric GitHub user ID. We use them to recognize you, to match you to the account an admin set up for you, and to show your name in the app. We never see or store your password, because you enter it only with the provider. We ask only for your basic profile and email, and sign-in itself does not request access to your files, mail, calendar or code repositories. Optional workspace connections have their own permission requests. The app uses a cookie to keep you signed in.
Retention and your choices
We keep early-access requests for as long as we need them to respond to you. You can ask us to access, correct or delete your information at any time by replying to any email from us, and we will act on it promptly.
Changes
If we change this policy we will update the date above.